Terms & Conditions – First MediPets

Last Updated: August 2025

Welcome to First MediPets. By accessing or using our website https://firstmedipets.com/ ("Site"), you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our Site. If you do not agree, you should stop using our services immediately.

1. Overview

First MediPets is an online store specializing in pet medications, supplements, and health products. We operate in compliance with applicable laws and veterinary requirements. All content and products provided are for pet use only and not for human consumption.

2. Eligibility

By using this Site, you confirm that you:

  • Are at least 18 years old.
  • Are legally capable of entering into a binding contract.
  • Are purchasing products for lawful use and not for resale without our written consent.

3. Product Information & Veterinary Advice

  • The information on this Site is provided for educational purposes and should not replace professional veterinary advice.
  • Some products may require a valid prescription from a licensed veterinarian.
  • You agree to provide accurate prescription information when required.
  • Always follow dosage and usage instructions provided on the product label or by your veterinarian.

4. Orders & Payment

  • All orders are subject to acceptance and availability.
  • Prices are listed in USD and may change without prior notice.
  • Payment must be made at the time of purchase using our approved payment methods.
  • We reserve the right to cancel or refuse any order at our discretion.

5. Shipping & Delivery

  • We aim to ship orders promptly, but delivery times may vary due to factors beyond our control (e.g., courier delays, customs inspections).
  • Shipping costs and delivery options will be displayed during checkout.
  • Risk of loss passes to you upon delivery to your specified address.

6. Returns & Refunds

  • Due to the nature of pet medications, we cannot accept returns of opened or used products for safety reasons.
  • Unopened, unused items may be returned within 14 days of delivery (subject to approval).
  • Refunds will be processed to the original payment method after inspection of returned items.

7. Limitation of Liability

  • First MediPets is not responsible for any adverse effects caused by improper use of products.
  • Our total liability for any claim shall not exceed the total purchase price of the product in question.
  • We are not liable for indirect, incidental, or consequential damages arising from your use of our Site or products.

8. Intellectual Property

  • All content on this Site — including text, images, graphics, logos, and product descriptions — is the property of First MediPets or its licensors.
  • You may not copy, reproduce, or distribute our content without prior written consent.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their content or privacy practices.

10. Changes to These Terms

We may update these Terms & Conditions at any time without prior notice. Changes will be posted on this page, and the "Last Updated" date will be revised accordingly. Continued use of our Site after updates constitutes acceptance of the revised terms.

11. Contact Us

If you have questions about these Terms & Conditions, please contact us: